We are currently only shipping to the UK however we plan to ship across the world very soon! Follow us on Instagram @tanakaskin to get digestible updates on when we will be shipping worldwide. Or sign up to our newsletter to be instantly notified. 😊

All of our packages are shipped using the https://www.royalmail.com/ service. So sit back, relax and pop on a face mask. Your package is in safe hands.😊

We are sorry you haven't received your order! Please email us at hello@tanakaskin.com We will track down your package immediately and ensure you receive your delivery ASAP. We work with https://www.royalmail.com/ for all of our deliveries. You can be certain that your items are in safe hands!

FREE DELIVERY ON ALL ORDERS We offer three types of shipping options which are likely to meet the needs of all our customers. Free Delivery - 2nd Class Royal Mail 2-3 Business Days 1st Class Royal Mail 1-2 Business Days Next Day Delivery - Tracked Next Business Day If you require a different delivery service for whatever reason, please email us at hello@tanakaskin.com and we can arrange this for you 😊

You can learn all about our products on their individual product pages. If you have any other questions or thoughts, feel free to email us at hello@tanakaskin.com

Tanaka follows the simple idea of Nothing But Goodness. All our products are guaranteed to be fragrance free, vegan and yes, cruelty free. We also use no palm oil or essential oils in our skincare products. 😊 To learn more about our skincare ethos click here

Your purchase of Tanaka products is only for your personal use. By purchasing Tanaka products, you agree not to resell or distribute such products for any commercial purposes. We may reject or cancel an order if we have reason to believe that your order is not for your personal use.

Ok ok we get it. You want more Thanaka Infused skincare... We plan to launch a new product very soon within this year! Get the latest updates on new skincare and product launches by signing up to our newsletter or following our Instagram @tanakaskin We always want to create products with our customers in mind. Got any suggestions? Email us hello@tanakaskin.com if you have any ideas!

It is very rare that anyone will have a reaction to our products. However, if you are one of those rare cases then we are really really sorry! Please email us at hello@tanakaskin.com so we can discuss a refund with you and ask you for more information about the situation. Again, we are so sorry if this happens to you! ❤️

We're sorry you didn't love your Tanaka product! Please email us at hello@tanakaksin.com with your older number and the product/s you'd like to return, and we'll take care of the rest. See our return policy to see if you are eligible for a return.

Don't worry - Tanaka packages don't include return slips. Just reach out to hello@tanakaskin.com and we'll help you replace your return.

It is very rare that anyone will have a reaction to our products. However, if you are one of those rare cases then we are really really sorry! Please email us at hello@tanakaskin.com so we can discuss a refund with you and ask you for more information about the situation. Again, we are so sorry if this happens to you! ❤️